Merchant Support Specialist

Intern, WFO
Posted 10 months ago

A newly set-up digital business and technology consulting service business is looking for technically capable, dynamic, and proactive students and professionals for internship projects for our business development and client requirements. Internship role for 3-6 months in our office in Bandung (=WFO).

This role given opportunity to work in a new and growing technology consulting start-up company. Position is open to all who are students or people who have experience in the field and looking to gain knowledge and experience with a growing consulting company.

Deskripsi Pekerjaan

• Responsible in all administrative process, archiving and organizing merchant data, maintaining and processing documents
• Responding merchant complaints
• Coordinating with Business Development and Marketing Team in handling leads inquiries
• Creating ticket merchant issues to developer team
• Supporting Marketing Team in other administration duties and business-support activities.

Syarat Pekerjaan

• Minimum SMK/D3 in any major OR experienced in handling customer and administrative tasks related in customer inquiries, questions, and complaints
• Excellent skills in communication, initiative, problem solving, and customer handling
• Proficient in using Microsoft Office (Ms. Word, Ms. Excels), and Google Workspace
• Able to work neatly, organized, and structured in a fast-paced environment
• Based in Bandung and willing to work from the office.

Apply Online