Operations Intern

Posted 10 months ago

Job description

  • Daily Operations – Operate back-end functions on our tech platform such as manual processing of transactions/requests, 

activating features, invoicing, applying repayments/late fees, 

ledger readjustments. 

  • Daily Reconciliation – Perform daily reconciliation to ensure our books/ledgers are in order, and dive deep to analyse any 

discrepancies, possible root causes, and identify gaps which 

cause discrepancies 

  • External Partner Management – Liaise with our business/service partners daily to troubleshoot and resolve issues
  • External Client Management – Interact with our customers to solve their issues/concerns, advise solutions in-line with our product capabilities and internal SOP’s 
  • Internal Cross Functional Collaboration – Collaborate with various internal operational departments/teams to troubleshoot on issues, derive solutions, and create new SOP’s. 
  • Build Processes and Frameworks – Own or Co-build/design existing or new processes to achieve the operational efficiencies of reduced time (SLAs), reduced errors, and better client experiences. 
  • Ad-Hoc Projects – Work on ad-hoc projects to improve the operational efficiencies of reduced time (SLAs), reduced errors, and better client experiences. 
  1. Qualifications:
  • Fresh Graduate or Final year students from Top-Universities in Indonesia or Overseas. 
  • Excellent command of English both verbal and written – English is the main language used in the company and with clients. 
  • Able to operate with flexibility and independently in a fast-paced, constantly evolving and collaborative environment. 
  • Can focus on a task and remain attentive to detail. 
  • You have a strong willingness to learn and understand about AML or KYC procedures for financial institutions. 
  • You are passionate about the fintech industry and a start-up culture fit. 


iii. Link to apply: https://boards.greenhouse.io/aspire/jobs/4896273004?gh_src=7f28b4c04us 

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